Spare Part and After Sales Service
We sure that every product we can supply is supported by our well trained engineering as well as we guarantee the availability of the genuine spare parts especially for the wear and tear parts.
Our well-trained service team is ready to support our customers when necessary, and expert help is also available from our hotline.
Hotline Technical Admin :
- Tel: +6221-50991375
- E-Mail: service@maxwell.co.id
Maintenance Contracts
We offer a one-year program includes scheduled quarterly visits to inspect, clean and lubricate your equipment and perform other standard maintenance work.
Regular preventive maintenance on your packaging and warehousing equipment is the best way to keep your equipment up and running to maintain your production schedules.
Our preventive maintenance program identifies and corrects potential problems before they occur to reduce the risk of disruptive downtime and expensive repairs.
Benefits of Preventive Maintenance :
- Maximum availability and efficiency of the machine
- Early detection of any developing damage
- Consistent minimization of safety risks
- Reliable avoidance of unnecessary repairs and consequential damage
- Predictable and transparent costs for maintenance and servicing
- Reliable service documentation
Rental Program
Our flexible rental program allows you to rent short-term, long-term, or rent-to-own. Whether you are in need of additional equipment to meet seasonal demands, to test a new product, or to start up a line at a lower entry cost, we have the right rental solution for your needs. By renting machinery, your company can keep its capital budget intact and enjoy the profits generated from the machine’s output. Rental payments can be classed as operational expenses, which can free up money for your other capital expenditures.
How it works
- Step 1 : Select the equipment you need, sign the rental agreement, pay the balance, and we will arrange the shipment.
- Step 2 : Rent the equipment based on rental period in the agreement and we will invoice you monthly until you send the equipment back or purchase it through rent-to-own program.
Line Design & System Integration
Engineering design, project management and system integration of turnkey, high-speed packaging lines.
We pride ourselves on being flexible and highly responsive to your needs.
Our dedicated team listens intently to provide not just a solution but the best solution.
We will deliver the products, parts, and service to keep your packaging lines performing well.